Quote:
Originally Posted by Richard Herley
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I stumbled across multiple articles on the Nook, because this house was thinking of buying one. Google search should re-discover many of them.
One article, which I did read, said there was a deal for a 'rebate' for those who ordered a Nook, but could not get it? Then I guess there were a slew of complaints that
1) people went ahead and placed an order
2) with the knowledge they would be getting a rebate
3) then the original order conveniently (for B&N) went *POOF*
Hmmm. I think it was engadget.com or gizmodo.com which posted this article - both sites have their own search functionality if you are curious.
The point is the Nook is/was a popular product and volume of sales seems to have overwhelmed Customer Service at B&N
I read your link - it reads much like the article which I read. Lots of unhappy potential Nook customers out there.
For me, I have always enjoyed going inside of a B&N bricks and mortar, but I am going to pass on their Nook. Currently researching the technological prospects for reading B&N and Fictionwise eBooks on an iPad.