Thread: Dealing with Barnes and Noble
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Old 01-30-2010, 06:41 AM   #81
Connallmac
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Join Date: May 2009
Location: Eastern IN
Device: Kindle Fire HD 8.9", Kindle Fire HD 7", Kindle Touch
Quote:
Originally Posted by gr8npwrfl View Post
I sent a letter of complaint about fraud to the California States Attorney about my dealings with Barnes and Noble.

They sent me numerous emails saying there was no refund of any kind for ebooks which I ignored.

A person from Barnes and Noble contacted me today to tell me they had issued a complete refund and to not make any more complaints to the States Attorney's Office.

LOL

All this for $.95 and they probably lost $1,000 in sales
Good on you for seeing this through to the end! I wish more people were as stubborn as you are. Too often people let things like this drop because it's only a $1, but the point is that they didn't deliver what they had promised and they refused to make it right, and that is unacceptable!
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