Quote:
Originally Posted by Linda!
I did the above and get no response. The screen remains frozen on the initial
startup screen. 
I sent an email to the Ectaco help desk about the problem and am waiting a response.
Oh, I so loved my Jetbook Lite  but my JBL didnt love me back. |
Call ECTACO. Their email response is slow.
Call (347) 728 - 1354 this is the number to Jerry Cimadomo. he was very helpful with me.
you can also shoot him an email
Jerry@ectaco.com
I used both and he responded to me very quickly.
Please keep us posted on the response because I read that some people have issue with ECTACO warranty for jetbooks purchased from other resellers.
Good luck
Did you try a reset with the SD card out?