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Theseus · 01-27-2010, 08:56 AM

I'm an avid reader in rural, upstate NY, and I just got my first e-reader, a Sony Reader Daily Edition PRS-900, about 10 ten days ago. Glad to see there's a board on the Web for the e-reading public, and I hope I might get some good tips and info here.

My first 5 days with my new PRS-900 were marked by complete and utter satisfaction -- even elation -- with the product. The device seemed to meet my expectations in every respect, and then some. But then came Day 6, when I learned to my dismay that although the PRS-900 can display both ePub and PDF files, unfortunately you CANNOT annotate (mark up with highlighting, etc.) BOTH types of documents and expect the annotations to be retained in memory. I was 80% done with an ePub book which I had annotated extensively, but because I had also added a few annotations to a couple small PDFs I was working with, ALL of my careful annotations in the ePub book got deleted! They totally disappeared, and the ePub volume just froze up!

I contacted Sony customer assistance about this, and they replied saying, "I'm sorry to inform you that the ePub and PDF format books cannot be used in the Reader at a time. You should use either ePub or PDF in your Reader." What a huge disappointment!!

That completely contradicts SONY's advertising statement that "the Reader Daily Edition, supports Adobe® PDF3, Microsoft® Word, BBeB® and other text file formats" (www.sonystyle.com). SONY should state more truthfully that those formats maybe are all supported, but not at the same time on the same reader! The impossibility of utilizing the annotation function across multiple e-publishing formats is, to my mind, a SERIOUS design/programming flaw.

Sorry to use my intro post to rant like this, but this problem is still fresh in my craw, and I'm still trying to swallow it.

Any comments or ideas out there? I asked Sony if they might fix this problem through a future downloadable firmware update, but they never answered me on that. Thought about packing up the damn device and sending it back, but I'm loathe to do that and I'd lose some money anyway.

At any rate, thanks for listening.

01-27-2010, 08:56 AM	#1
Theseus Junior Member Posts: 5 Karma: 10 Join Date: Jan 2010 Location: Upstate NY Device: Sony PRS-900	Greetings from Upstate NY I'm an avid reader in rural, upstate NY, and I just got my first e-reader, a Sony Reader Daily Edition PRS-900, about 10 ten days ago. Glad to see there's a board on the Web for the e-reading public, and I hope I might get some good tips and info here. My first 5 days with my new PRS-900 were marked by complete and utter satisfaction -- even elation -- with the product. The device seemed to meet my expectations in every respect, and then some. But then came Day 6, when I learned to my dismay that although the PRS-900 can display both ePub and PDF files, unfortunately you CANNOT annotate (mark up with highlighting, etc.) BOTH types of documents and expect the annotations to be retained in memory. I was 80% done with an ePub book which I had annotated extensively, but because I had also added a few annotations to a couple small PDFs I was working with, ALL of my careful annotations in the ePub book got deleted! They totally disappeared, and the ePub volume just froze up! I contacted Sony customer assistance about this, and they replied saying, *"I'm sorry to inform you that the ePub and PDF format books cannot be used in the Reader at a time. You should use either ePub or PDF in your Reader."* What a huge disappointment!! That completely contradicts SONY's advertising statement that "the Reader Daily Edition, supports Adobe® PDF3, Microsoft® Word, BBeB® and other text file formats" (www.sonystyle.com). SONY should state more truthfully that those formats maybe are all supported, *but not at the same time on the same reader!* The impossibility of utilizing the annotation function across multiple e-publishing formats is, to my mind, a SERIOUS design/programming flaw. Sorry to use my intro post to rant like this, but this problem is still fresh in my craw, and I'm still trying to swallow it. Any comments or ideas out there? I asked Sony if they might fix this problem through a future downloadable firmware update, but they never answered me on that. Thought about packing up the damn device and sending it back, but I'm loathe to do that and I'd lose some money anyway. At any rate, thanks for listening.