Thread: Fictionwise updates
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Old 01-25-2010, 08:13 PM   #8
alvico
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Quote:
Originally Posted by Grumpyreader View Post
Is it just me or is Fictionwise getting slower updating its new releases on a Monday? This used to happen on or around 10am EST.

Last week I noted that the top listed book was a horror book by Dean Koontz.

Lo and behold, it's 4pm EST on Monday and still no updates.
Slower with everything. I lodged a support ticket a week ago and received a "...endeavor to respond within one business day blah, blah..." auto-response but am yet to receive an actual answer to my query. If this is indication of their customer service, I'm not sure I'll be a customer for much longer.

It was my first purchase with Fictionwise. While they were happy to take my money, I was prohibited from downloading my book due to geographical restrictions. Arghh!
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