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Old 01-25-2010, 12:18 PM   #12
GA Russell
Stamps beat Riders
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Posts: 7,698
Karma: 31487351
Join Date: Aug 2009
Location: Raleigh, NC
Device: Paperwhite, Kindles 10 & 4 and jetBook Lite
Quote:
Originally Posted by Kralik View Post
Can you make it to the self-test menu? (Power on while holding the menu and zoom buttons)

Any different results if you remove the memory card?
Kralik, I am not using a memory card.

Which is the menu button?

I have just tried powering on while holding the zoom and the (upper left) file button with the same result - it's stuck on the boot-up screen.

I have just submitted a request with the Ectaco Support desk.

I suspect that the solution will turn out to be simple because I have never hooked up the device to a computer. I have never used an SD card nor have I ever loaded a book. I have read only the books which came included with the device. So the device is still a virgin for problem purposes, I think.
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