Quote:
Originally Posted by sborsody
I get the sense that you've never been in any sort of tech support position. You might retract that statement if you were.  |
Actually I have, for the last 15 years or so in one capacity or another. I've heard and handled my share of dumb questions, and even been guilty of asking a number of them myself. I guess perhaps I'm making the mistake here of thinking that they should build their product to meet my requirements instead of what the youngest and oldest users would be able to easily understand or be likely to use. I should know better since when I was a teacher I was taught to teach my students to the lowest level of collective understanding in order not to leave anyone behind. Nonetheless I can dream, and perhaps waste a bit of everyone's time, including my own by wishing for the perfect device. Failing that though it would be nice to find one or two that come closer than what I've so far found. On the flip side my quest to find one provides me with the opportunity to purchase new gadgets on a regular basis.
