Quote:
Originally Posted by toolio
How do they think a firmware update will fix software that won't even install on PCs for many of us? I can't even get it to be useful enough to connect a Reader, although it did work for me for months before conking out.
I have tried all solutions posted elsewhere to no avail, and have given up on this piece of garbage. As a result I have also given up on buying books from the Sony store. I am happy to use Calibre and buy books from Kobo (my favorite store), BooksonBoard or other sources. The prices are usually better elsewhere, anyway. So in my case Sony software has been such an irritant that Sony is unlikely to ever get another cent from me.
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As I stated, she was pulled away and didn't have time to explain. If you've never been to a huge trade show, it's hard to understand (this was my first), but the place is insane. It's not really conducive to extensive discussions. I did wonder the same thing, however.
Quote:
Originally Posted by JSWolf
Right before Reader Library stopped working, what changes did you make to your computer? Did you change AV? Did you install a program? Did you you do anything you know of that might have caused the problem?
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Jon's questions are very valid and something to consider. My Reader Library was having trouble closing when I disconnected my reader. I blamed it on the software until I loaded it all on my kitchen laptop and found that it worked just fine (with the exception of crashing when exporting large ebook files to my reader). I had even gone through the hassle of completely uninstalling the software (including deleting the weird files listed in the troubleshooting forum) and doing a hard reset of my reader. As it turns out, there is some program on my personal laptop that is conflicting with the reader software. I've tried trying to turn off all unnecessary background processes and programs and have had some success, but still haven't isolated the problem (I basically got tired of messing with it).