Thread: Dealing with Barnes and Noble
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Old 01-22-2010, 12:02 PM   #65
Pardoz
Which side are you on?
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Quote:
Originally Posted by calvin-c View Post
That was my opinion also when I learned that BN bought FW-but since they don't seem to have used that IT expertise in building the BN ebook store, I'm not really sure what they're doing.
It was my assumption when I heard about the purchase too - seemed a logical thought at the time.

As for what they're doing...well, from what I can see, they're running FW into the ground: lots of reports of poor CS lately - not had any problems myself, but haven't had any need to contact CS either - prices on lots of multi-format books going up 50% or more (the new standard seems to be 8.99, even on titles that were under $5 two months ago), and doing away with Micropay rebates on most DRMed purchases.

The question is why. My cynical streak says B&N bought FW precisely in order to wreck it, this not being an unheard of practice.
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