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I suspect I may be having the same problem - I've filled out a support form, had a request for more information, and am now waiting for the outcome.
Adobe Digital Editions was working fine for me - for the first cool-er ebook readers I had. However, I had to return the second one again because it broke after two months (see the Cool-er forum posting for details) and now I cannot authorize the new cool-er.
Whis happened on Monday, the error messages led me to believe it was just a website problem... but I wonder.
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