Quote:
Originally Posted by Dr. Drib
I don't intend to contact them about a replacement. It's too complicated to ship to/from Peru and back again.
I disagree with your interpretation of my comments: I have not 'dissed' their "whole design for a manufacturing defect." The cover is bad, however, and someone needs to bring it to their attention. It's a negative, and I'm not the only one who has gotten a poorly cut cover.
Amongst the "Negatives" there are a lot of "Positives."
Don
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For accessories of this nature most companies don't require returning the defective part but I don't know what Astak's policy is. When I was in customer support I would send out replacements for accessories without requiring a return. I have not heard of others with poorly cut covers but I don't deny it could happen.
Dale