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Old 01-21-2010, 12:04 PM   #36
asjogren
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Posts: 266
Karma: 1378
Join Date: Dec 2009
Location: Seattle / San Carlos, Sonora, Mexico
Device: Kindle & WiFi Nook & PocketBook IQ
My experience in Mexico with B&N. We are snowbirds. Our permanent home is in the USA.

When I tried to buy a book, the first one was free to test the process, I went through process - even gave my credit card for the free book. The B&N book reader app on my PC even saw the book, but I could not download or read it immediately. The message was "there was a problem call customer service 1-800-THE- BOOK". I called. First level support answered reasonably rapidly. However, they sent me to technical support - which was deluged.

I gave up. I bought the free book again - same problem. I then used a VPN to the USA and the problem disappeared. It seems that if you buy the book AND download it from a foreign country using a US based VPN - then the B&N PC APP can download it even without the VPN.
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