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Old 01-20-2010, 12:42 PM   #8
ascherjim
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ascherjim has a complete set of Star Wars action figures.ascherjim has a complete set of Star Wars action figures.ascherjim has a complete set of Star Wars action figures.
 
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Join Date: Apr 2006
Location: Gig Harbor, Washington
Device: BeBook One, PocketBook 360, Kindle Paperwhite, Kobo Aura One
Quote:
Originally Posted by ascherjim View Post
Still, following your instructions precisely, I cannot get a "Firmware Upgrade" to appear on the screen. The main logo and menu shows up every time.
SUCCESS! I finally got the update to work -- and I'll relate how (and why) in case anyone else requires further clarification.

First, and this may not be significant: I DID NOT plug the USB cable into a power source before I began. I turned off the device and then pressed the necessary buttons.

Second, and this may be the real key, no matter whether the USB cable was plugged into a power source or not: After pushing the buttons, the usual opening logo appeared, at which point I previously had released the keys believing that the upgrade had failed as the "Firmware Upgrade" notice had not appeared. What I had apparently not realized from the instructions was that you had to CONTINUE holding down the buttons AFTER the logo had appeared, then shortly the logo disappeared and the "Firmware Upgrade" notification appeared. As I had not, in this particular case, had the USB cable plugged into a power source, the notification instructions then told me to do so.

I think it might be useful to add to the official instructions that after pressing the buttons the usual logo screen will still appear anyway but that one needs to continue holding the buttons down until that screen disappears and the update screen appears.

Anyway, thanks to all for their advice.
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