Quote:
Originally Posted by sandanser
I've just d/l a book from fictionwise on a pc with a brand new installation of vista and it came down as an epub file. This tells me that the client had been messing about prior to giving the laptop to me and had corrupted the OS when they'd told me they hadn't messed :/
thanks for all the replied and interest its really appreciated  |
One of the things I learded over the years is that when working on someones computer (or really most anything) you have to ignore what they say. I know it sounds awful, but it's true. I act like I am taking into account what they say, but really I'm going to go through the basic steps and seek to solve the problem. Well over three fourths of the time when they say "I didn't change anything", that means they screwed it up. They just don't realize they did it. I just fix issues for friends and family, but I know if I believed what they told me I would never get the problem solved.