MobileRead Forums - View Single Post - Windows will not recognize EBwise reader.

surrealmind · 01-18-2010, 10:46 AM

That's unfortunate customer service didn't reply; they've been really good for me so far...maybe they need another nudge.

Anyway, to make sure you have the right network settings, as nrapallo's linked post indicated, click the ebook icon on the top left of the screen, and select 'Settings.' Next, under 'Phone Connection' (I think that's what it's called, it's something like that--my wife is actually out with the device right now), make sure the boxes next to "Use HTTP proxy" and "Use proxy for USB" are unchecked (again, going from memory and nrapallo's linked post--they're near the bottom of that screen). They should be unchecked already, but the previous owner may have had them on.

I'm not sure which of the settings your reset will have wiped, but you'll probably need to re-enter your ebookwise information so the device knows what bookshelf to connect to. EBookwise has a good writeup on this process on page 6 of their .pdf here: <https://store.fictionwise.com/ebookw...tGuidev16f.pdf>. And have you registered with eBookwise.com yet? Even if you have, it might be worth it to start from scratch and set up a new bookshelf using the instructions on that .pdf page if you haven't purchased any books on your old account yet.

I'm trying not to assume anything here. Do you still have the USB driver installed, and does it make the connect noise when you plug in your reader and turn it on?

01-18-2010, 10:46 AM	#8
surrealmind Connoisseur Posts: 71 Karma: 22 Join Date: Dec 2009 Device: Nook Color CM7, EB 1150, TC1100	That's unfortunate customer service didn't reply; they've been really good for me so far...maybe they need another nudge. Anyway, to make sure you have the right network settings, as nrapallo's linked post indicated, click the ebook icon on the top left of the screen, and select 'Settings.' Next, under 'Phone Connection' (I think that's what it's called, it's something like that--my wife is actually out with the device right now), make sure the boxes next to "Use HTTP proxy" and "Use proxy for USB" are unchecked (again, going from memory and nrapallo's linked post--they're near the bottom of that screen). They should be unchecked already, but the previous owner may have had them on. I'm not sure which of the settings your reset will have wiped, but you'll probably need to re-enter your ebookwise information so the device knows what bookshelf to connect to. EBookwise has a good writeup on this process on page 6 of their .pdf here: <https://store.fictionwise.com/ebookw...tGuidev16f.pdf>. And have you registered with eBookwise.com yet? Even if you have, it might be worth it to start from scratch and set up a new bookshelf using the instructions on that .pdf page if you haven't purchased any books on your old account yet. I'm trying not to assume anything here. Do you still have the USB driver installed, and does it make the connect noise when you plug in your reader and turn it on?