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Originally Posted by dreams
Welcome to MR, westrikr. I am not very experienced, but maybe having more information will help a more experienced member give advice.
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No problem in providing more details.
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You live in the Netherlands and purchased the Sony 300 in the US.
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Correct.
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Do you have the Sony Reader Library 3.1 installed?
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Yep.
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Do you have ADE installed?
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Yes, but not using that.
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Do you have Calibre installed?
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Nope.
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What operating system are you using? Windows XP / Windows Vista / Windows 7 / Mac ?
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Windows 7 but also tried it on my old XP box. Same results.
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What language are the books in that you are trying to load?
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Can't get to that stage anymore. Typically this would be a mixture of Dutch and English.
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Are you trying to change the display language of your 300 from what was on it when you purchased it?
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Well not really. On advice of Sony Support (because of the Authorization problem) I did a hard reset. So I now should have a fresh system. It starts with a welcome screen after which you need to select a language (English, German, French, Dutch). It does not matter what I select (did try them all), since after the selection and <OK> the reader screen goes blank and restarts. Back to the Welcome screen and then the need to select a language again. So the system is in a loop here.
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What firmware version is on the 300?
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Standard version and also tried the russification, same result.
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Hopefully the answers to these questions will help a member give you some advice.
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Looking forward to it. Since shipping it to the US and making use of the Exchange Warranty will set me back at least €70. Going into local out of warranty repair will at least about the same. Not funny for a $ 219 unit only 4 months old.
If it is indeed a hardware issue then I have little options. But I would hate to find out that there would be a software/config resolution on the PRS-300 after I shipped the unit.
Regards Remko