Quote:
Originally Posted by sarikan
Well, I've not only asked for a repair, I've asked for a new device. I would not be surprised if they refused to repair the device, let alone give me a new one. Looking at the messages in this forum, I can see that many others are enjoying the device, just as I was expecting to do so.
I've got enough reason to think that I've come across a faulty unit. I like the device so much that I did not contact support for every issue, but at the end, my reader died completely. Not booting with the three lights on status.
Lets wait and see what happens. Based on the outcomes, I'll look for an alternative, though I don't know how can I effort a device these days 
Anyway, I'll let the forum members know what happened when things move forward.
Kind regards
Seref |
- If you are in Europe then you always have a 2 year Warranty (check EU Law on this !), many companies claim only a 1 year warranty but this is BS.
- Maybe you also have an insurance that you can contact in case iRex doesn't do right with you ?
My experiences with iRex tell me that they are not nice at all when it comes to Warranty. Or at the very least it depends on who you happen to have contact with from Support (there seem to be no guidelines .. they look at it case by case !).
In your case I suspect that the problem may be with the SD Card reader or the SD Card : read/write problems on the SD card can cause instability, even boot problems. Try to use a different SD card ... try to format an SD card , and see if that helps. SD Card Reader problems seem to be the second most common problem (USB port breaking off is the number 1) with these devices.