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Old 01-17-2010, 04:10 PM   #1
panda53
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Posts: 56
Karma: 4220
Join Date: Nov 2009
Location: scotland
Device: Kobo Touch and shared Kindle
4 hours and still disappointed

I'm on my second Cool-er. The first one developed an unfixable display problem - I returned it to where I purchased it, and received a replacement. That was just under 2 months ago.

Last night my cool-er was working perfectly, as I read an Adobe DRM ebook.

This morning, I read 2 pages, and then the display went blurry, lots of spurious lines, double blocks etc. I tried charging the battery more (it didn't need it but last time this helped) - display still worse. I tried turning it off and waiting a few hours - no improvement. I downloaded the latest firmware update and flashed the firmware. The first time the squiggles remained, and the cool-er didn't respond. The second time things were better, but the update hung on the 4th black trainline block. The third time things went great, but the update never finished. When I disconnected and turned on the cool-er, it had the new update number and seemed fine. I loaded a book - but as soon as I started to read, the display went blurry and I'm back to the original problem.

So, after 4+ hours of hassle, and a lot of disappointment, I'm returning my 2nd cool-er tomorrow and asking for a replacement.

I really like the Cool-er but it's so not reliable! The design is better than the others, and the plug and play ability enables loading personal documents which is super. But so far, reliability is a big problem.

Have I been unlucky, or are others having similar experiences.
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