Quote:
Originally Posted by zelda_pinwheel
so he spoke with the the head of Consumer Service, who proposed that they ask the technical center for a quote and depending on the cost of the repair, either they will pay for the cost themselves or they will propose an exchange (for "a french model". they guy didn't believe me when i said i was pretty sure they were all the same, but i guess i might find out...). i'm really pleased with the sony repair service here !
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Did they give you the name of the French model they would be giving you? How soon until you can meet her?
congrats on your luck. It's nice to see Sony doing the right thing.