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Just spent 2.5 hours figuring on this out with a Mac. Sony customer support was TOTALLY worthless. Finally figured out my PRS-505 firmware was not up to date. This is a problem because there is no indication of a firmware update on the Mac support page since you cannot update the firmware using a Mac. Out of desperation I checked the Windows updates and there it was - the firmware update that was needed to make this work. I took a chance and updated it on Windows 7 using Parallels and it FINALLY WORKS.
Days like this I wonder why the hell I gave up paper books. Here hoping that Apple can make a decent tablet so Mac users are not 2nd class citizens in the eBook world. Unh. What a way to spend a Saturday afternoon.
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