I got a used eBookwise 1150 for this past christmas.
I came home, plugged it in and the "new hardware" sign came up.
I decided to wait until I read the instructions properly.
After doing so I installed the drivers from the EBwise website and I could not get the the computer the reconize the device after that.
I tried uninstalling the drivers, different usb ports (all of them actually), we even reset the entire computer!
Perhaps you can help me figure out the problem?

I would greatly appreciate it.
Upon checking the info on the device I found the previous owner's register ID and name in the device. I reset it and the info will not erase. Could this be part of the problem?
Thank you all very much!