View Single Post
Old 01-15-2010, 03:31 PM   #1
Krytes
Enthusiast
Krytes began at the beginning.
 
Posts: 48
Karma: 24
Join Date: Jul 2008
Device: Kobo Clara BW, Boox Tab Mini C, Boox Note 2
Aztak sent me a used reader?!

I just ordered the 6" reader from http://www.theezreader.com/. It arrived yesterday, but it is very obviously used:
-The two most frequently used buttons (the two page-forward buttons) are badly worn, and the paint has faded so badly on the main page-forward button that the number zero on it is obscured.
-The reader is meant to have a matte finish, but underneath the main page-forward button someone's finger has worn the plastic so much that it is shiny and smooth.
-There are two noticeable scratches on the top right-hand corner
-There is a small piece gouged out of the plastic on the bottom right-hand corner.

Photos of all of the above are attached. Incidentally, I happen to have another Hanlin reader (same model) which I recently dropped after a year of heavy use. The body of that reader has no visible scratches or gouges, and the paint is not noticeably worn on any of the buttons. I don't know how old this reader is, but I'm willing to bet that it's taken well over a year of heavy beatings.

I called Astak customer support, and the guy told me that it couldn't possibly be used because it's not their policy to send out used devices. I don't know how it happened, but it did, and their lack of acknowledgement is making me very mad.





Krytes is offline   Reply With Quote