View Single Post
Old 01-15-2010, 03:30 PM   #13
Jim Lester
Evangelist
Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.Jim Lester is less competitive than you.
 
Jim Lester's Avatar
 
Posts: 416
Karma: 14682
Join Date: May 2008
Location: SF Bay Area
Device: Nook HD, Nook for Windows 8
Quote:
Originally Posted by Terisa de morgan View Post
Well, I have the same problem now. I've just sent the ticket so, if I know nothing on next Wednesday I'll complain here
Support's average clear rate is 3 days, and I won't generally step in to fix unless it's been a week. However definitely complain if it hasn't been fixed by Wednesday (you too theonna)

Quote:
But that isn't the problem. I've deregistered a computer and activated again. It shouldn't change the number of activations I have. This is a real software bug, sorry, not a security feature or anything else. I can run out of activations deauthorizing and activating only one device.

Quote:
Originally Posted by me
2.) Deactivation only deletes the activation record from your machine, it doesn't do anything else. Specifically deactivation doesn't give you any activations back, so you only really want to do it if "you sell a reader or computer " and not for any other reason.
(you can read the rest of the thread for additional details )

You will note that we don't have a menu item deauthorizing - this is on purpose.
Jim Lester is offline   Reply With Quote