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So after a couple days of going back and forth with Sony email customer support, just trying to get them to acknowledge the issue...
They sent me an email in which they described the WORKAROUND that NatCh had already discovered and that I had detailed to them in my initial email.
I sent them a semi-nasty response asking them not to regurgitate hacks to me and to try fixing their broken software.
I shall not rest!
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