Thread: Is anyone else having support issues with Fictionwise?
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Old 01-15-2010, 05:48 AM   #1
BuddyBoy
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Is anyone else having support issues with Fictionwise?
The folks at Fictionwise used to be pretty good at dealing with support issues - or at least that was my usual experience. I've had a couple of issues where a book was sold to me in a format they didn't actually have and wouldn't download and they've explained it and refunded my money within 24 hours.

Now I'm getting a weird one where the book that's downloading isn't the title I purchased - I even tried to buy it in two formats and the both downloaded this mystery book - but I've had not luck getting anyone to explain what's going on or process a refund. It's been just shy of a week now - so unlike them. Is it the new post-B&N world?

The title I bought by the way is Emergency by Neil Strauss and it's downloading a title called Navigator of New York - A Novel, by Wayne Johnson.

Mike
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