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I can completely understand that policy. From now on I know to pay close attention to my purchases. I have purchased many items from Amazon and the Kindle book was my very first return.
I used to work for an upscale retailer (many years ago) that would revoke a retail charge card or issue a trespass warrant for consumers with too many returns.
This was a very rare occurance and the habitual "returners" were obviously abusers of the policy.
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