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Old 01-13-2010, 02:51 PM   #67
dickon25
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dickon25 has learned how to read e-booksdickon25 has learned how to read e-booksdickon25 has learned how to read e-booksdickon25 has learned how to read e-booksdickon25 has learned how to read e-booksdickon25 has learned how to read e-booksdickon25 has learned how to read e-books
 
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Posts: 199
Karma: 818
Join Date: Jul 2008
Location: UK
Device: Sony PRS-505. Pocketbook Inkpad 840
I love a sale! I bought 3, 2 of Adrain Tchiakovsky's Empire of Black and Gold series and the first in The Painted Man series by Peter Brett.

As ChristopherTD says:
Fortunately (for me) their website is awkward to navigate so I can't find anything more that I want just now...

...and how! I emailed their Customer Service just before Christmas after I'd been trying to find a particular book:

I've just tried to find a particular ebook on your website. This is not the first time I've had problems finding anything on your site, so thought I'd share the experience on this occasion!

I wanted to see if you had 'Devil's Brood' by Sharon Kay PENMAN.

I first seached on Devil's Brood and specified 'Title'. This produced 168 hits.

Top of this list was:
Inflectional Morphology
by Gregory T. Stump

No.2 was :
The Brooding Frenchman's Proposal
by Rebecca Winters

....followed by 17 pages of hits, none of which was 'Devil's Brood' [trust me, I looked through them all].

I then searched on 'Sharon Kay Penman' and specified 'Creator'. This produced 500 hits, including such delights as :

Allergy and Allergic Diseases
by A. Barry Kay
Bargaining with the Billionaire
by Robyn Donald
Colloquial Russian 2
The Next Step in Language Learning
by Svetlana Le Fleming

and my personal favourite:

Celiac Disease
A Guide to Living with Gluten Intolerance
by Sylvia Llewelyn Bower

The Devil's Brood, by Sharon Kay Penman may well have been amongst the 500 but, frankly, I lost the will to live after scrolling through the first 10 pages. So WH Smith lost a sale.....again!


I suppose I was a bit flippant but their search engine is torture! Needless to say, their reply was so bland it seemed to be computer generated. Sigh.
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