MobileRead Forums - View Single Post - Sony PRS-505 shuts down

tap852 · 01-12-2010, 10:19 PM

I have a Sony PRS-505 that I have enjoyed for a year. After the Sony conversion to EPUB my Reader doesn't work. Everything is up to date with the firmware and the software and is authorized correctly, but as soon as I try to open a EBUB format Book the Reader shuts down and restarts. I spent 2 hours with Sony USA support and we tried everything possible to correct the problem and they were goning to replace the unit until they found out that I live in Canada. Sony Canada sent me to a repair outlet who has no idea what to do. Is there anyone here that has had this problem and got it fixed? What is the solution? I miss my Reader. I actually had to buy a paperback (that's desperation)

01-12-2010, 10:19 PM	#1
tap852 Junior Member Posts: 7 Karma: 10 Join Date: Jan 2010 Location: Ontario, Canada Device: Sony PRS-505	Sony PRS-505 shuts down I have a Sony PRS-505 that I have enjoyed for a year. After the Sony conversion to EPUB my Reader doesn't work. Everything is up to date with the firmware and the software and is authorized correctly, but as soon as I try to open a EBUB format Book the Reader shuts down and restarts. I spent 2 hours with Sony USA support and we tried everything possible to correct the problem and they were goning to replace the unit until they found out that I live in Canada. Sony Canada sent me to a repair outlet who has no idea what to do. Is there anyone here that has had this problem and got it fixed? What is the solution? I miss my Reader. I actually had to buy a paperback (that's desperation)