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osnova · 01-12-2010, 04:30 PM

As a publisher I have the insight that the refund process is extremely easy (I see the numbers of purchases and refunds). I do not mind that.

My only concern is for the people who abuse it (buy the book, strip the DRM (or in my case there is no DRM to strip), and then claim a refund, while keeping a copy for themselves or reading the book and returning it). I just hope that Amazon can see the patterns of abuse and do something about such accounts (for example, limiting the refund privileges for such people to some specified number per month).

01-12-2010, 04:30 PM	#7
osnova Kindler of the Flame Posts: 582 Karma: 646016 Join Date: Oct 2009 Location: US of A Device: K DX,3,KT,KP,KF, KFHD; Nook C, PRS600, iPad, Xoom, N900, N810, Zaurus	As a publisher I have the insight that the refund process is extremely easy (I see the numbers of purchases and refunds). I do not mind that. My only concern is for the people who abuse it (buy the book, strip the DRM (or in my case there is no DRM to strip), and then claim a refund, while keeping a copy for themselves or reading the book and returning it). I just hope that Amazon can see the patterns of abuse and do something about such accounts (for example, limiting the refund privileges for such people to some specified number per month). Last edited by osnova; 01-12-2010 at 04:32 PM.