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Old 06-10-2007, 02:29 PM   #17
Nate the great
Sir Penguin of Edinburgh
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Do you mean the page where you select the RAM, HD, etc.? That's where I was. I was only offered the one battery and one warranty option. If they put more options elsewhere, then their website setup is f***ing stupid.

I am also amazed at the delay you have to suffer. I ordered my last Dell laptop on a Monday. UPS delivered it on the following Monday. That is the turnaround time I measure everyone else against.

Quote:
Originally Posted by Bob Russell View Post
Actually, Lenovo has had a fantastic reputation for hardware so far. And for the X61, they do have a warranty (plus accident protection if you want it) for up to 4 years. You probably have to go to the second page of the order customizations.

I agree that a lot of these online sellers make the order process painful and the right information is not always there, or on the right screens where you need it. Partly, I suspect that it's on purpose - they want people to just make quick decisions without researching, so they pick the "recommended" high profit selections, and throw in some of the unnecessary accessories and software that are high profit add ons which aren't even needed by most people.

But I think you pretty much see that on all the major online computer makers.

The frustration I face is that it will be quite a while before the order ships. (Right now it says 7/12, but there have been reports that those ship dates can often slip.)
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