Quote:
Originally Posted by JUDITH866
Read ur posting and really relate to the poor service Sony offers. Got my reader for Christmas and to date have not been able to purchase a single book from the e-store. Have been hold on the phone for two weeks and still no success.
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Two weeks!

Goodness - that's a long phone call. Have you considered hanging up and phoning back? I rather suspect that if you've been holding for two weeks, something gone wrong.