Don't forget that MS's job is infinitely more difficult than Apple's. They have to run on avirtually unlimited variety of hardware and they have no control over it. Besides, the user base is 100 times larger (worldwide). Also they are the target of more hackers and viruses because of size. And PC sellers tend to load a lot of crapware on new PC's . But MS gets the blame for all. That being said, Vista was a failure. But Windows 7 turned out to be great. Though MS shot themselves in the foot again with their upgrade pricing.
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