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update : just had a telephone call from sony : the guy who helped me yesterday called to let me know how things were going. he said that apparently the service center didn't want to take the repair under warranty, so he spoke with the the head of Consumer Service, who proposed that they ask the technical center for a quote and depending on the cost of the repair, either they will pay for the cost themselves or they will propose an exchange (for "a french model". they guy didn't believe me when i said i was pretty sure they were all the same, but i guess i might find out...). i'm really pleased with the sony repair service here !
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