Quote:
Originally Posted by lilac_jive
This isn't the first time I've heard of this. The other person got their issue resolved (and they changed the file name so it didn't happen again).
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I read that other thread. But simply renaming the file yourself doesn't work, as it goes back to the original. From what I understand B&N was the one that renamed the files.
I was on hold for more than an hour with B&N Customer Service, my phone died after 1 hour & 37 minutes. I'll retry my luck tomorrow.
