[GSprunk]

Thanks for the suggestions and replies but no go. I tried all of the above. No luck. Unf#$$&^believable. I am about done with these idiots at Sony. I have never liked the software interface but I loved the book. I have Calibre but can't download any books from the Sony ebook store. I wonder how much revenue they have lost. I also was talking to high level tech support and they have no answer. Frustrating!!!!!