Thread: Screen Frozen - Please help
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Old 06-04-2007, 11:07 AM   #2
slayda
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Posts: 2,764
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Join Date: Sep 2006
Location: North Alabama, USA
Device: Kindle 1, iPad Air 2, iPhone 6S+, Kobo Aura One
A possibility to try - no guarantee. Try connecting to your computer, open the connect software & check that you are actually connected to the reader. Then 1) close the connect software & 2) disconnect the reader.

There have been other problems that resulted in disconnecting the reader prior to closing the connect software. Good luck.
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