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Old 06-04-2007, 11:03 AM   #1
Junior Member
Eccobleu began at the beginning.
Posts: 1
Karma: 10
Join Date: Jun 2007
Device: PRS-500
Screen Frozen - Please help

Hi, Yesterday I tried to connect my Reader to my PC and the screen froze on the "USB Connected" page. I unplugged the USB cable but it's still on the same screen. I have also tried turning it off and using the soft reset button, but nothing happens. I can't do a hard reset b/c you need to turn the Reader off to do so and it won't turn off.

Because I received the Reader as a gift, I don't have a receipt. Sony will do a hard reset for me but will charge me $80 to do so.

Any suggestions on how I can fix this myself will be much appreciated.

Thank you in advance!
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