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I use the Sony software and have since I bought my Sony 700 a year ago. I have never had an issue. I downloaded it when I bought my first ebook from the Sony site plugged in my USB cable and synced it up. Back in Oct it prompted me to dowload and update I did and had no issues either. I am currently running Vista Home Premium and keep it updated and have never had a crash in the 4 years I have had this computer. I am not a super tech by any stretch of the imagination but I can follow directions. I dont think I needed to read the instalation guide for the Sony but I think I might have used or looked at the Quick Start Guide before I downloaded anything.
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