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Old 01-04-2010, 12:34 PM   #43
DMcCunney
New York Editor
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Quote:
Originally Posted by daffy4u View Post
I reported an issue which was repaired and I re-downloaded the book. In fact, I've done this twice and good results (2nd was a metadata title issue). The only problem was, that I did not receive notification when the books were ready, I had to re-buy them.
Did you re-buy. or re-download? (That is, did you have to pay an additional price for a fixed copy?) I'm guessing, since I don't own a Kindle/buy Amazon ebooks, that you must go through the buy process again to get as fresh copy, but since you already own the title, you don't get charged.

And how did you know a fixed version was available when you got them?

It would be nice if they did inform you. They have your contact info, but apparently don't have the infrastructure in place to track fixes and send a note to the original reporter.
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Dennis
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