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Harry T,
Many thanks for the advice (and to the thread from Bremen Cole) on the details of hard resetting. This all worked.
A small warning about the sensitivity of the Reader screens. A tiny particle of something like a biscuit seemed to be under the rim of the edge of the screen. When I pressed lightly, the crumb disintegrated and I do think this might be what was causing the screen to malfunction and not pick up the right signals via either touch or stylus. I guess I need to be careful about what biscuits I eat in future !!
Alan.
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