Quote:
Originally Posted by nick101
One member of staff makes one mistake, and Waterstones are idiots, eh?
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Why not
The phrase I used was that they *sound like* idiots. Let's face it: that doesn't sound like the brightest way to deal with customers, now does it?
Quote:
Originally Posted by HarryT
It is a slightly odd thing to say, given that Waterstones are by far the largest, and arguably the best, chain of bookshops in the UK  . |
Large and best usually don't go well together when it comes to bookshop chains
Large, yes; best?
