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Old 01-02-2010, 08:19 PM   #6
dreams
It's about the umbrella
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Posts: 25,110
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Join Date: Jan 2009
Device: Sony 505| K Fire | KK 3G+Wi-Fi | iPhone 3Gs |Vista 32-bit Hm Prem w/FF
Don't give up yet.. Every new device has a learning curve

If you can read the Library DRM ePub then there should be no problem reading the Library DRM pdf when it is the only one on the Reader. Having both in the Sony Reader Library shouldn't make any difference.

humm... I may have to go searching on MR for some answers...

EDIT: went searching and found this...

https://www.mobileread.com/forums/showpost.php?p=639952&postcount=28

Quote:
Originally Posted by bookfanmd View Post
I just got off a chat with Sony support. It is a known issue and here is their response:

http://www.kb.sony.com/selfservice/d...nalId=C1008686

A Protected Page! error occurs on the Reader when opening a borrowed book that is in the ePub or PDF format.

Solution

This may happen when borrowed Adobe DRM-protected ePub and PDF eBooks exist on the Reader at the same time. Follow this procedure to correct this issue:

Delete all borrowed books from the Reader.

Verify that all borrowed books are in the same format (either ePub or PDF) before transferring them back to the Reader.


I did request a firmware update to correct the problem but won't hold my breath. I do not know how to free the epubs from their DRM. Can someone please PM me with help?

Thanks.
and this... https://www.mobileread.com/forums/showpost.php?p=719919&postcount=29

Quote:
Originally Posted by netarc View Post
Running into this "protected page" issue, I found this thread - in my case I've a Sony PRS-300, and using SFPL.org to check out books from my local library ... some in PDF, some in EPUB, all presumably with DRM protection.

If the last book I transfer to the reader is EPUB, then I can read EPUB formats, but not the PDFs; if I recheckout a PDF, then all the PDF's become accessible, while EPUBs are now not.

I'm fkn stunned that Sony's official response is to "delete all and only use one format" ... seriously?

Seems it's been over 1/2 year since this thread was started, but judging from the google results on "protected page," this issue has been going on for much longer - anyone have any updates on this?

I'm loathe to resort to stripping DRM from these books, but if Sony doesn't resolve this bug, what choice do people have?!?

Last edited by dreams; 01-02-2010 at 08:30 PM. Reason: found info and links for possible help
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