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Per Sony Support this is the way to do a soft and hard reset for the PRS-600....
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@Drezin
Soft reset
On that back or bottom of the reader (depending your on model), using the tip of the stylus or similar object, press the RESET button.
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To do a hard reset
WARNING: A hard reset will erase all transferred content on the Reader. It will not erase the built-in dictionary.
1. Power off the Reader.
2. On the bottom edge of the Reader, using the stylus, press the RESET button.
3. Turn on the Reader.
4. While the screen displays Opening book... , simultaneously press and hold down the back [FIG. 2] button and the VOL + button until the Reset All screen is displayed.
NOTE: If Opening book... does not display on the screen, charge the Reader's battery for several hours before attempting the reset process again.
5. Touch Yes to reset the Reader.
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