Quote:
Originally Posted by slm
That is the expected behavior for this device. When you turn the power off, the clock is also turned off and so the device can no longer keep time. (Apparently, the V5 does not have a separately-powered "real time clock" as many computers do.)
The alternative is that you will not power down, just lock the keyboard. This puts the device into a low-power state that nonetheless continues to run the clock chip. In key-lock state the power usage really is very very tiny, so this is a good option.
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Dear Sim:
I am heading out the door to Las Veas for CES and have a plane to catch. However, I did update the FAQ sheet on Wednesday (last day of work) before I left. I think they have it posted up now.
Please try that. It is:
www.theEZreader.com under "support". There is new info in there on the clock.
Basically, do not forget to hit the large black "OK" button after you set the time and date. That serves as the "enter" button!!
Let me know if this does not help. No, I am sure the problem is not the device! You can also email to:
support@astak.com! They, also, will be leaving for CES in Las Vegas on January 5.
Thank you!!