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Originally Posted by westsan
There is lots of trouble due to Sony's firmware, I too am a little shocked to see that such a good product as the PRS-500 has such poor software support and features.
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With respect, I disagree with you entirely. There have been remarkably few reports here of people having problems with the Reader. Those which there have been have mainly been due to people messing around with re-flashing the Reader with modified versions of the firmware.