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Old 01-01-2010, 06:42 PM   #4
huari
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Posts: 44
Karma: 1061025
Join Date: Oct 2006
Device: Kindle me, Sony Reader missus
try Sony again at less busy time

I was able to resolve my issue but it took a while on hold with Sony; I'm guessing because I called near the new year break. I'm not sure if Snow Leopard is a factor because I only have Leopard but in my case the issue was not Mac related and I read from another thread that ADE for Mac doesn't work (i think from jim?) anyway check the MobileRead Troubleshooting section for the thread.

I really hopes it works out for you.
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