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Yes, it is rather frustrating. Take for example Reader Library. Some of the problems are due to things that are a possible issue outside the USA. But unless we know where these people are, trying to help doesn't help. And if they want help, then they are the ones who need to give us enough information for us to help them. So if anyone is going to ask for help, then yes, they should have location filled in enough to give us the information we may need. If they don't want to fill in location, then don't come asking for help.
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