Looks good, Robertb.
I suspect that, when doing a firmware update, the bin file needs to be in the root of the SD card. Might be good to say that.
Agreed that you should say it is compatible with Linux (all versions, not just Debian-based distributions such as Ubuntu). As a Linux geek, I'd expect to see something like, "The Pocket Pro is seen as a USB device and the filesystem will automount (if enabled) or can be mounted." Bonus points if you mention that Adobe's DE crap doesn't have a Linux version, despite their promises, but that this can be worked around by registering the Pocket Pro once using a Windows computer, then copying ade files manually. Linux geeks, like me, are used to reduced functionality and work arounds, just tell us (and, as these things go, the Pocket Pro really doesn't have reduced functionality if you use Linux).
I would suggest taking out the specific updates from the latest firmware. If you want to give them as examples of what past firmware updates have done, fine, but you don't want your FAQ to go out of date quickly. It is good to encourage people to update. (In fact, I'd love an e-mail list I could sign up for that would e-mail me when there is a new firmware.)
I would expect to see directions for checking the version number of the firmware (I found it somewhere). It is good you say no harm is done if you update it to the same version (and it is the easiest flash I've done on any device anywhere - total piece of cake).
I think you have instructions for updating the firmware in there twice, under two different questions. Ditto for adjusting music volume.
At the end of the visible clock (I love this feature!!!! Please add date display.) text, I see this "<!--[if gte mso 9]> Normal 0 false"
Sorry to be so picky, but for some customers, the FAQ is a make it or break it document when deciding which device to buy. I bought the Pocket Pro because of you being active on this forum, the number of formats and the information in the FAQ (I'd been previously leaning heavily towards a Cybook).
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