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Old 12-30-2009, 09:10 PM   #34
kennyc
The Dank Side of the Moon
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Posts: 35,922
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Join Date: Sep 2009
Location: Denver, CO
Device: Kindle2 & PW, Onyx Boox Go6
Quote:
Originally Posted by blueglide View Post
OK.. I may only be half way there! This morning w/o the reader I logged into Sony Store and my account showed the PC and the reader authorized...no problem. ADE was also authorized for the computer. Tonight, I plug in the ereader and ADE doesn't see it (It seems ADE may have some MAC issues which other forum posters are also experiencing). Whats driving me nuts is that the Sony store AGAIN said my PC was authorized on another account and did I want to reauthorize....I declined so as not waste an activation again. The eReader is still authorized in the Sony store account though! Any one have any ideas whats going on?? I'm not reauthorizing anything until I know a clear direction so I don't have to get more activations from Adobe.
Wait, so you are using both a PC (windows machine) and a MAC or JUST a MAC? And a single reader?


Quote:
Originally Posted by Jim Lester View Post
ADE won't recognize the Sony Readers on the Mac, only on Windows. You'll want to either use the Sony software on the Mac.

For the Sony asking to reactivate the account the problem is that they think you have a different AdobeID (probably the one they created for you). Unfortunately this is only an issue that Sony can fix - let me know how that goes.
So let me make sure I understand. On a Mac ADE will not recognize the Sony Readers. And because of that the Sony Library Software will do the Automatic Registration with Adobe and create an ID for that machine and then register the reader as part of that Mac/Sony created ID.

That id is different than the ADE ID set up on the PC and so when the Reader is connected (after being on the Mac) the ADE(and Sony Lib APP) thinks it is registered to the MAC.

Am I understanding this?
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