Quote:
Originally Posted by canisestinvia
Well I called the customer support to cancel my order, and when the agent asked my reason, I mentioned the price difference at best buy. She said she can match it, looked up bb's page to verify price, and proceeded to credit back the difference.
I'm not sure if they can do this if you've already received your prs900, but it couldn't hurt to try.
(To contact Sony Style for Customer Service: 1-800-236-1877 Monday through Friday 5 A.M. to 6 P.M. PST, and Saturday through Sunday 7 A.M. to 6 P.M. PST. E-mail requests can be sent to: CustomerCare@SonyStyle.com.) |
Sony rejected my email request - here's what they said:
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Thank you for shopping with Sony Style!
In regard to your request, Sony Style does not match prices to limited-availability items and to web-only offers. Upon checking on Best Buy website the PRS-900 for $359.99 is on backorder and only available online.
You can also click on the link below for additional information on our 30-Day Price Assurance Policy.
http://www.sonystyle.com/webapp/wcs/..._homepage:s101
We regret any inconvenience this may cause.
Please let me know if you have any further questions.
Thank you for choosing Sony Style!
Tam
Sony Style Customer Care
www.sonystyle.com
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In my case, I already have the 900 from an online Sony Style order. Maybe before the 30 day limit, there will be an acceptable price match. I'll keep looking.